CRITICAL ALERT: Mail not routing after Domino restarts beginning December 13, 2024

 

Infromace převzate z webu HCL Supportu. Odkaz na článek KB0118192.

V současné době je jediná infromace, NERESTARTOVAT Domino server. Pokud jste níže uvedené problémy již zaznamenali, reportujte je na HCL Support.

Applies to

All versions of HCL Domino (v9.0.x, v10.0.x, 11.0.x, 12.0.x, 14.0.x)

Issue

The HCL Domino Development team has identified an issue which will affect *ALL Domino server versions* as of TODAY, December 13, 2024.

If you restart your server, a router error will occur which results in delivery failures due to a routing loop. Mail rules will also start failing. This is a date/time issue in our code, and we will provide a hotfix as soon as possible.

Resolution

To avoid the problem **please do NOT restart your servers.** Please do not attempt to fix the issue by changing operating system time into the past. If you restarted Domino and are experiencing issues please contact support to open a case.

We will continue to provide updates on this page.
 
NOTE: Fixes will be provided for versions 9 and 10 for customers with support extensions.

More Information

This has been reported to development via SPR BRISDBWRXJ. 

Error/s associated with this issue:

  • Error transferring to <ip address>; Maximum hop count exceeded.  Message probably in a routing loop.

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